Refund policy

Exchange Policy

At Drapee, we strive to make your shopping experience as seamless as possible. However, we understand that there may be instances when you need to exchange a product. Please read through our policy to ensure a smooth process:

1. Cancellation

You can cancel your order within 24 hours of placing it. Unfortunately, we cannot accept cancellations after this period.

2. No Return and Refund Policy 

All orders are non-returnable and non-refundable. Please check the product details and size carefully before placing your order.

In case of a damaged or incorrect item, please contact us within 24 hours of delivery.

3. Exchange Policy

We only offer exchange in the following cases:

• Size issue
• Wrong product delivered
• Damaged product received

📌 Important: We do not accept returns.

4. Exchange Process

To initiate an exchange, please reach out within 24 hours of receiving your product.

For exchange requests, please upload clear images of the product showing the issue, along with a clear unboxing video. The product must be unused, unworn, and in its original condition with all tags intact.

Exchange requests will be reviewed and approved after verification.

7. Modifications

We reserve the right to modify or update this Exchange Policy at any time without prior notice. We recommend reviewing this policy before making any purchases.
For assistance with exchanges or any other queries, please contact our customer support at drapee.2025@gmail.com.

Thank You for Choosing Drapee

We appreciate your trust in us and look forward to serving you with the best fashion and high-quality products. Enjoy shopping with Drapee.in